Terms of service

Terms of Service

Effective Date: March 2026

Welcome to Luxon Scents. These Terms of Service govern your use of our products, services, and any purchases made through our brand. By purchasing from Luxon Scents or interacting with our services, you agree to comply with the terms outlined below.

Use of Services

By using Luxon Scents services, you agree to provide accurate and complete information when placing an order or contacting us. You are responsible for ensuring that the information you provide, including your shipping details and contact information, is correct.

Orders and Payments

All orders must be paid in full before they are processed and shipped. Luxon Scents reserves the right to refuse, cancel, or limit any order if we suspect fraudulent activity, unauthorized transactions, or violations of these terms.

Product Information

We strive to provide accurate product descriptions and images. However, minor differences in packaging, presentation, or fragrance perception may occur. Luxon Scents reserves the right to update product details, pricing, and availability at any time without prior notice.

Refunds and Returns

All purchases made through Luxon Scents are final. Due to the hygienic nature of fragrance products, we do not offer refunds, returns, or exchanges. Customers are encouraged to review their order carefully before completing their purchase.

Shipping Responsibility

Once an order has been processed and shipped, responsibility for the package transfers to the shipping carrier. Luxon Scents is not responsible for shipping delays, lost packages, or damages that occur during transit. Customers should contact the shipping carrier directly regarding delivery issues.

Limitation of Liability

Luxon Scents is not liable for any damages, losses, or issues that may arise from the use or misuse of our products. By purchasing from Luxon Scents, you agree that our liability is limited to the amount paid for the product.

Changes to Terms

Luxon Scents reserves the right to update or modify these Terms of Service at any time. Any updates will take effect once the revised terms are published.