Refund policy

Luxon Scents – Customer Care, Shipping & Return Policy

At Luxon Scents, we are dedicated to delivering premium fragrances crafted with care and attention to detail. Every order is carefully prepared and packaged to ensure that our customers receive their fragrance in excellent condition.

Due to the personal and hygienic nature of fragrance products, all sales are final. At this time, Luxon Scents does not offer refunds, returns, or exchanges. We kindly ask customers to review their order carefully before completing their purchase to ensure all details are correct.

Once an order has been processed and shipped, responsibility for the package is transferred to the shipping carrier. From that point forward, Luxon Scents is not responsible for delays, lost packages, or damages that may occur during transit. If any shipping-related issues arise, customers should contact the shipping provider directly for assistance.

We appreciate your trust and support in Luxon Scents as we continue to grow and provide high-quality fragrances designed to leave a lasting impression.

For questions, customer support, or general inquiries, please contact us at:
Email: davdanganyukov@gmail.com